Rules to Follow in Staying at Hof Gorei Samal Island Resort

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Let’s all be united in finding a way to respect each other with these new boundaries. These are the new norms which we’re confronting while co-existing with the deadly coronavirus disease. However, your Hof Gorei family in Samal Island always chooses to live in the version of life we’re used to in a clean paradise like a natural beach environment. But, then again, we must strictly follow the health safety guidelines of our Philippine Government. When you’re here at our humble haven, you will still need the pampering like royalty. That’s what we’re here for and what life is, regardless of circumstances.

If you could only take a closer look in the face of the challenges we’re facing regarding the Covid-19 pandemic, we are made aware that the coronavirus has caused so much distress and disharmony.Despite of this, it has clearly shown us the very best of humanity. We see and hear these in stories of rejoicing over difficulties. In the widespread positivity, in the small acts of kindness that touch and remind us that people are genuinely good if they have the opportunity to show it.

For example, despite the long lines in the supermarket, there will be one among the many that will kindly give way, most especially for the elderly. In some cases, generously giving gift groceries, medical kits and protective equipment for the displaced people along the streets. The frontliners who, day in and day out, confront potential patients bravely despite knowingly that they put themselves in front at risk for the virus infection. There are many people, from all over the world, have shared, forwarded, and reinforced these inspiring and positive stories on social media to their friends, colleagues, loved-ones, and even virtual strangers from across the world. In these uncertain times, now, more than ever, we need each other. We need each other for truth, for support, and to feel us less alone during a time that can honestly feel quite unpredictable.

We, being true Filipinos as law-abiding citizens of our nation in our small ways of contribution or act, can also help our Philippine Government in fighting Coronavirus. Our own individual and mass effort in habitually following the health protocols of our government will definitely make a huge difference or advantage in containing and diminishing the disease. On that note, your Hof Gorei beach resort family adheres to the health and safety guidelines of the Department of Tourism (DOT). This was announced by the Samal-IATF in its official Facebook page, and said the reopening of the resorts and other forms of accommodation in Samal will also require a Certificate of Authority to Operate from the Department of Tourism (DOT).

The Department of Tourism (DOT) Health and Safety Guidelines Governing the Operations of Accommodation on Establishments under the New Normal states the following:

“WHEREAS, under Republic Act (RA) No. 11469 or the Bayanihan To Heal as One Act, the President is authorized to direct the operation of establishments to carry out the declared national policy of mitigating the transmission of COVID-19; WHEREAS, the Inter-Agency Task Force (IATF) for the Management of Emerging Infectious Diseases Omnibus Guidelines on the Implementation of Community Quarantine in the Philippines defines the “New Normal” as emerging behaviors, situations, and minimum public health standards that will be institutionalized in common or routine practices and remain even after the pandemic while the disease is not totally eradicated through means such as widespread immunization; NOW, THEREFORE, based on the foregoing, these are, the Health and Safety Guidelines for Accommodation Establishments Under the New Normal are hereby issued:

I. GENERAL PROVISIONS
SECTION 1. Short Title. – This Circular shall be known as the “New Normal Health and Safety Guidelines for Accommodation Establishments.”

SECTION 2. Definition of Terms. – For purposes of these Guidelines, the term:

(a) “Accommodation Establishments” shall refer to establishments operating primarily for accommodation purposes including, but not limited to, hotels, resorts, apartment hotels, tourist inns, motels, pension houses, private homes used for homestay, ecolodges, serviced apartments, condotels, and bed and breakfast facilities.

(b) “Barangay Health Emergency Response Team (BHERT)” refers to refers to a team established by DILG MC No. 2020 – 023 to help implement local prevention and mitigation, preparedness, and response measures for COVID-19 (DOH MC No. 2020-0020)

(c) “Community Quarantine” refers to the restriction of movement within, into, or out of the area of quarantine of individuals, large groups of people, or communities designed to reduce the likelihood of transmission of COVID-19 among persons in and to persons outside the affected area (IATF Omnibus Guidelines).

(d) “Health Declaration Form” refers to a form that a person must fill-up to declare his or her current health condition and travel history for the past fourteen (14) days.

(e) “Minimum Public Health Standards” refers to guidelines set by the Department of Health (DOH), as well as sector-relevant guidelines to aid all sectors in all settings to implement non-pharmaceutical interventions (NPI), which refer to public health measures that do not involve vaccines, medications, or other pharmaceutical interventions, which individuals and communities can carry out in order to reduce transmission rates, contact rates, and the duration of infectiousness of individuals in the population to mitigate COVID-19 (IATF Omnibus Guidelines)

(f) “New Normal” shall refer to the emerging behaviors, situations, and minimum public health standards that will be institutionalized in common or routine practices and remain even after the pandemic while the disease is not totally eradicated through means such as widespread immunization (IATF Omnibus Guidelines).

(g) “Personal Protective Equipment” or PPE refers to clothing and accessories worn to minimize exposure to health and safety risks, such as protective clothing, masks, goggles,

(h) “Physical Distancing” or “Social Distancing” refers to the strict maintenance of a distance of at least one (1) meter radius between persons (Memorandum from the Executive Secretary dated 13 March 2020).

(i) “Single Occupancy” shall mean that only one person shall be accommodated in each room no matter the size of the room.

SECTION 3. Scope and Application. – This Order shall apply to all Accommodation Establishments in the Philippines in areas where a Community Quarantine is no longer in place.
II. OPERATIONS UNDER A COMMUNITY QUARANTINE

SECTION 4. Suppletory Application to Administrative Order No. 2020-002. – For Accommodation Establishments in areas declared to be under a Community Quarantine, Administrative Order No. 2020-002 or the Community Quarantine Guidelines for Hotel Operations shall primarily govern, and these Guidelines shall apply in a suppletory character.
III. OPERATIONS UNDER THE NEW NORMAL

SECTION 5. Guest Handling Policy

Guests must complete a Health Declaration Form upon check in.

Online payment is encouraged upon booking.

Body temperature checking using a thermal scanner at the hotel entrances shall be undertaken for all guests by qualified health or medical staff or trained hotel personnel. Only guests cleared during screening shall be allowed to enter the hotel perimeter to check-in. Those with fever and flu-like symptoms will not be allowed to enter the establishment and will be referred to the doctor on duty, to the nearest hospital, or to the Barangay Health Emergency Response Team (BHERT) in accordance with the DOH prescribed protocol.

Guests shall be advised to disinfect their shoes using sanitizing mats provided at the entrances.
Physical Distancing measures, hand hygiene, and respiratory etiquette must be observed when handling guests at the check-in counter.

Guests must be provided with appropriate information on the prevailing disease, as well as the policies enforced by the establishment to reduce the risk and spread of the disease. Information materials on hand washing and respiratory etiquette, proper use of face masks, emergency contact numbers, among others, must be provided to guests.

Guests must be informed of the management policies on room occupancy, dining, and use of public areas imposed to ensure safety and reduce risk of infection. Physical distancing, wearing of face mask, proper handwashing / hand sanitizing practice must be emphasized.

No showing of guests around the room after check in. Guests escorting to the room may be allowed following strict observance of physical distancing and in compliance with the health and safety protocols set by the DOH.

Guests must be provided with reminder cards, which may include the following:
1. No sharing of food or any personal or non-personal belongings;
2. Proper disposal of used PPE;
3. Mingling with occupants of other rooms are not encouraged;
4. Practice of proper hand washing etiquette/hand hygiene, respiratory etiquette, and proper use of face mask; and
5. Strict observance of Physical Dis